How automation is revolutionising eLearning

Automation has revolutionised almost every industry and service, so it should come as no surprise that automation is set to be a game changer in corporate education.

What is eLearning automation?

Automation of any kind aims to minimise or eliminate human interaction in a process.

Automation has changed almost every industry, as well as the way we produce goods and supply many services. In fact, we take many automated systems for granted. Say you sign up for a new bank account online: you might receive a welcome email and a product disclosure statement, as well as an information pack in the mail. Or you might accrue a certain number of rewards points in your favourite store’s loyalty program, triggering an upgrade to VIP membership. They might not be as flashy as the robotic arms that build a high-end computer, but they’re all examples of automation.

While educators in classroom settings have embraced automation for administrative tasks like marking multiple-choice exams or taking class attendance, the technology behind eLearning makes it perfectly suited to more widespread automation.

How automation can transform eLearning

As eLearning becomes more popular in its own right, and more commonly used in real-world learning, the possibilities for integrating automation into the technologies and software behind it also grow. And it’s not hard to see why it’s taking off, with so many possibilities available.

Make learning more efficient and effective

Automation in eLearning can make the most of educational content, so you can more effectively format it and distribute it to users.

Automation also has the potential to change the process of eLearning – for instance, using software to automatically determine how to best tailor learning content to users and groups. Before starting a course, staff members could take a quick quiz to figure out which areas they’re already familiar with, and where they need to focus a bit more. The platform can then drop and add modules to match the individual’s level of experience and streamline their learning process.

Education is at its most effective when it’s engaging, and making sure the learner isn’t covering familiar ground will help keep them interested and progressing through the course quickly.

For maximum effect, this kind of automation needs to be integrated from the design phase to ensure all courses are flexible and efficient.

Manage workflow

Automating eLearning can provide benefits for both teachers and students in terms of workflow, through automatic notifications for new modules or assessments, automatic course construction based on learner feedback and built-in assessments. With the platform automatically triggering responses based on learner behaviour – passing or failing a quiz, falling behind the material or finishing a module early – nobody gets left behind, and nothing slips through the cracks. Educators have more time for teaching, and students are always up to date.

Save time and money

Automated solutions can help educators create new courses or course materials more efficiently, saving both time and money. For example, exams, quizzes and revision questions can be automatically generated based on the content of coursework.

Users at a particular stage of their careers – whether they’re new to the industry, being promoted or even taking part in disciplinary processes – could be automatically enrolled into the right training modules for them, saving time for managers and HR departments. Initial testing of new hires to determine their level of competence can also prevent unnecessarily enrolling users in training they don’t need, saving your training department money.

Allow customised, measured learning

The advantages of automation in eLearning are not just economic. As educators move from a traditional focus on groups to an individual approach, automation offers many benefits. It could change the way students learn – precisely tailoring material to groups and users.

Say a user fails a particular quiz. This might trigger the platform to send them an email with some extra resources attached, or to enrol them in a catch-up unit with mini modules focused on the areas that need work. Observing how many users are diverted into this system can also make for a great tracking tool for educators, who can see which parts of the course need more detail and which teaching methods work best.

In other words, automation in eLearning can work in a kind of feedback loop to test and measure knowledge and, in turn, create effective and relevant new content for learners.

Change educational outcomes

It’s not hard to see how automation has the power to change eLearning and, in the process, alter the way we create and consume all kinds of educational content. More tailored content means more engaged learners, leading to better results, higher completion rates and more effective courses.

Automation will become an increasingly important tool for educators in large organisations. This is why it’s important for HR managers to consider how their chosen learning management system accommodates automation, allowing them to tailor innovative solutions that simplify the process of educating while enriching experiences for learners.


To learn more about how eLearning technology can help you prepare for coming trends in workforce education, read our new ebook on refining eLearning for ageing and contingent workforces.